"This quiz isn't available." The quiz is unpublished, the link has a typo, or the handle or slug was changed after the link was shared. Check the quiz is Published and copy the link fresh from the Share panel.
I can't publish — "All your publishing slots are in use." You've reached your plan's live-quiz limit. Unpublish another quiz or upgrade.
Webhook isn't firing. Setup → Webhook URL → Send test. Look at Recent deliveries: a 4xx/5xx means your endpoint rejected it; a timeout means it took over 5 seconds. Make sure the URL is https:// and accepts POST with a JSON body.
Emoji missing on an answer. Open the Questions tab and add one in the small field before the answer. Re-rolling the answer also adds one.
Photos not showing as cards. Every answer of that question needs a photo. Use "Add photos to all answers".
The reset-password email didn't arrive. Check spam, wait a minute, and request again from the login page. Links expire after one use.
A visitor says their result was wrong. Results follow the weights in the Questions tab. Check the grid for the outcome they expected; see Outcomes and scoring.
Generation failed. Your credit is refunded automatically. Try again, or paste the product description instead of the URL.
Still stuck? Email support@quizfly.ai with the quiz link.