When someone takes your quiz, you are the data controller — you decide why their email is collected and what happens next. QuizFly processes it on your behalf under our Data Processing Addendum.
What visitors see. The email step says their address goes to you (your display name or handle) so you can send their result, with a link to how their data is used. Set your Display name under Account so it reads as your brand, not a random handle. When the quiz's result email is on, one more line appears under the email field: "We'll email your result to this address. Unsubscribe any time." It appears automatically and can't be edited.
No cookies. Quiz pages set no cookies. A per-visit identifier in the browser tab counts starts and completions and is discarded when the tab closes.
If a visitor asks you to delete their data: Leads → More → Erase a person's data. That removes every lead for that address across your quizzes. If they contact QuizFly instead, we'll pass the request to you and, where we can, help.
Your responsibilities: have a lawful basis for collecting emails (in most cases the visitor's clear expectation that they're giving their email to get their result and hear from you), don't collect from children, don't spam, and honor unsubscribe requests in any other tool you send from — QuizFly handles them automatically for the emails it sends for you.
Emails QuizFly sends for you go through our email provider as a sub-processor under the DPA.
Support access to your account. QuizFly staff may temporarily access your account to help with a support request. Every access is logged with who, when and why, expires after 30 minutes, and cannot make purchases or delete anything on your behalf.
Ask Quizard. The in-app assistant sees your plan, your usage and whether things like a list or a domain are set up — never your quiz wording, your leads, or any visitor's email address. Conversations are kept for 30 days so you can pick them back up and deleted after 90. If you ask for a human, your conversation is emailed to QuizFly support and copied to you. See Ask Quizard.